SHIPPING & RETURNS
Shipping Policy
You will normally receive a dispatch email from us when your order ships. This will usually be within 3 working days of you placing your order. The time taken to receive your order will vary according to the shipping method used. As a general guide you should expect to receive your order within the following timescales after shipment has taken place:
Spain - 3 days
EU countries - 7-14 days
USA - 7-14 days
Other countries - 10-21 days
Please note that overseas delivery times can vary considerably from country to country.
If you do not receive your order within this time, please get in touch and we will advise.
Return & Exchange Policy
You may return goods if they are received damaged, or if the incorrect item is delivered. You will be refunded the cost of goods and the carriage once we have received the books. Before returning an item, you must email to inform us that the goods are being returned, and obtain a returns authorisation. In addition, you are entitled to invoke your statutory rights under the The Consumer Protection Regulations at UE.